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by: MattHedges
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The environment of web hosting is extremely competitive at the moment and these conditions have created an environment where firms are aggressively competing on price to offer numerous hosting plans at an attractive cost. If firms can't compete on price they are forced to stand out in other ways. There are a number of different ways a firm can make a strong offering to consumers and these include building the site, providing a domain name at no extra charge and the overall fee. However, the major element for many consumers is the Control Panel. Therefore, the website that you have and what you want for it will play a huge role in determining which web host is best for you. The way that a web host maintains control to organize a customers site is through the software they provide and this comes in the shape of the Control Panel. Every single action and activity that is undertaken on a website is maintained through the Control Panel. These actions can include anything ranging from creating FTP accounts, operating the email server for the client or compiling statistical data. No matter what operating platform you use, be it Windows or Linux there will be a Control Panel for your specific platform or one that can cater for both.

The Windows Platform and the Control Panels for it.

The Windows Platform has a number of dedicated web hosting Control Panels that only work for them. Two examples of these include Helm and Hosting Accelerator. If an easy to use and customer friendly interface is required, Helm is generally held in the highest regard. A major reason that Helm stands apart from its competitors is due to the way it operates its billing information. More often than not, Control Panels do not contain information about the billing process so this is one area where Helm can be differentiated from other firms although H-Sphere also offers this advantage. In addition to this benefit, Helm is easy to operate and many users are able to interface with the system very comfortably.

Key benefits of using Helm:

* Managing your server: Helm can interact in many ways with your server and can operate with unlimited servers and domains. It is also possible for users to add or remove servers with the minimum of fuss. There are many servers that Helm has compatibility with and these include, MailEnable, SmarterMail, Merak and Imail. In addition to these servers, Helm also works with MDaemon, Mail Servers and hMailServer in addition to Serv-U FTP, Microsoft FTP, Gene6 FTP Server, MySQL Server, and Microsoft SQL Server etc. Helm is also capable of supporting ColdFusion, ASP, ASP,NET, PHP and Perl.

* Billing: They allow the hosting company to use either Helm's own internal billing system or utilize any other 3rd party billing solution. It also enables to create the bill in any currency and provides the option of sending and viewing the invoices either in HTML format or in plain text format.

* Managing the customer: Utilizing Helm as a hosting control panel also gives users the chance to shape the relationship with their own customers. These can be used for resellers and as also as a tool to gauge certain relevant data. These can be really helpful for calculating user limits for areas such as domains, available disk space, emails and the ability to transfer data.

The Linux Platform and the Control Panels for it:

There are some web hosting control panels that only operate on the Linux platform and these would include DirectAdmin, cPanel and Interworks. Many people like the services offered by DirectAdmin as they are availale for a low cost and is an extremely easy and convenient control panel to use. Similarly, many people choose Interworx as they find it a simple interface and it too offers a variety of additional features. However, these control panels cannot match the popularity of the cPanel service, which is by far the most coveted Linux based control panel. The cPanel service serves in excess of ten styles of Linux. One of the reasons why many of the companies who provide a web hosting facility like cPanel is due to the low cost of its hosting. There are also other benefits of this brand of software package which provides a great number of other services. These services include deploy applications, provide the ability for customer accounts, offer an account transferring service between servers, provides a secure server and many other key features.

Benefits of using Helm:

* Website statistics: The cPanel provides statistics facilities that enable a website owner to analyze the total amount of traffic. Most of the web hosting providers believe that the statistics programs consume a lot of resources on a shared environment and hence tend to eliminate this facility. Thereby it is always better to check whether the web hosting company is actually providing the web stats package.

* Managing your emails: Having the ability to create and delete email accounts is something that many website owners crave and this is offered by cPanel. One of the major benefits is the Webmail facility that can be used by clients to access their emails online. There are a number of other programs that cPanel offers within its email range, with one of the most popular being the ability to create a forwarder that will pass emails in one account to another. There is also the facility to create a basic auto-responder that will send a pre-constructed reply to the sender if they submit an email about an enquiry.

* Providing File Manager and FTP facilities: Having FTP access is useful to upload files and cPanel provides this service and this facility is incredibly important when trying to manage a website. There is also the provision for a website owner to use the cPanel to give other people access to newly created FTP accounts. There is still the opportunity for the website owner to dictate the access rights of other users, a power shared by them and the host firm. Using a FTP package may not be for everyone and for those uncomfortable with using this process can have access to a File Manager in cPanel to control their files. The beauty of the File Manager is that it offers users the opportunity to load up files, unzip files and manage the copying and deletion processes of the files.

Control panels for websites based on both Linux and Windows:

There are certain web hosting control panels, which work for both Linux and Window based websites. The Ensim, H-Sphere and Plesk are the most common examples of such control panels. The H-Sphere offers several features that range from key functionalities to complete automation. However, it is the Plesk which is the most popular control panel for Linux and Windows platforms. Most of the web hosting companies that serve both Linux and Windows hosting customers opt for Plesk. Its interface looks quite like the Windows XP and is an expensive option as it serves both the platforms.

Benefits of using Plesk:

* Having shared hosting: Plesk is able to provide an identical various-platform design that allows any user to take control of their shared hosting landscape. This facility can also be undertaken on a self-administration basis. No matter the technical level of the website owner, they will find they are able to take full control of setting up, creating and fully managing their accounts.

* The ability to have dedicated hosting: A good number of technically proficient clients would like to undertake their own dedicated hosting and Plesk and its control panel facilitates this by means of its RPM installation and its modular design. There are a whole host of tools on offer to the client and these include XML-API and other unique 3rd party applications.

About the Author

This article is published with permission from http://www.webhostingmadness.com, a provider of hosting company ratings, comparisons and detailed articles about web hosting.

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