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by: bamboo85
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Treat it as a letter with various office tools such as word processors, photocopiers, and fax machines and now email sending correspondence has become much faster and more efficient. Unfortunately, with this increase in efficiency, the involvement of a secretary has largely disappeared. The secretary played a key role, as he or she was able to correct spelling, grammar and a variety of other errors in a letter so that a polished, formatted document was sent to the recipient.
Email is a powerful tool that can motivate, communicate, propose and deliver detailed, information, but it also allows virtually anyone in your company to send electronic letters to anyone …whether they are other employees, customers, vendors or prospects without any checks and balances on the language, grammar, content or layout of the message. A message sent out by a well meaning but poorly skilled author might not present the right image of your company when the recipient reads it.
If you use email to follow up on customer orders, confirm appointments, or interact with customers or prospects on a regular basis, create a professional image for your organization by using some email templates this concept is not new. There have been plenty of books written that provide a wide variety of royalty- free business documents as samples to help improve the quality of your correspondence. A ten-minute investment of your time on a decent search engine will turn up a wide variety of resources on the web to help you get some templates up and running. Some are free downloads, others are inexpensive CD packages that help you save time and have al staff project a professional, consistent image.
Whatever you use as the source of your templates, download them, take some time and have a staff member modify them for your own purposes and put them in a letters library on the company server. This way everyone will have access to them and, if changes or refinements are necessary, everyone has access to the new copy right away.

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