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by: RexSimpleton
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There are some basic computer problem troubleshooting techniques you can perform yourself before calling your local tech support hotline. Before starting out it is important to know basic information about your computer. You need to know whether it is a Mac or a PC. You need to know who the manufacturer is, whether you have a white box, a dell, an IBM, etc. You should also know what kind of a Pentium computer it is and what operating system you have installed.

You need to know how much memory and how large a hard drive you have in the computer. All of this information should either be written somewhere, or should be in your manufacturer's manual. Armed with this information you are then ready to embark on your computer problem troubleshooting endeavors.

Things to keep in mind

You must aware of the activity you were doing on the computer during the occurrence of the problem. You may write and attach the problem occurrence message so that the technical department could know the exact problem. Were you working some document out or working on the network?

Things to try once you know everything

1. Restart the computer (turning the computer off which starts again) - this is a solution to many computer problems. 2. You may run a scan for the virus after running the virus update. Virus update is done through the internet. 3. You must decide a particular area of the problem. Try to know if it's hardware, software or a network error. Checking for the network error is very simple as you just need to see if the computer is connected to some network. Internet errors are caused by network problems only. 4. If the computer is facing a trouble in taking a start, then all the cables and the wires connected to the computer should be checked and be seen if they are connected properly. The computer must be plugged properly in the outlet as the cleaning person could upset it while cleaning. 5. You must check and see if there are any active lights which are on in the computer. If the lights of the computer turn on, but it is not starting and there is no sound, then the power supply needs a replacement. It must be provided to the technician so that he could change it. 6. You must reboot the machine if it hangs or freezes. As the computer restarts, you may press the key F8 to check if the computer would enter the safe mode. Uninstall the program that was installed by you which was the cause of the error, else reboot again.

If none of the above tips work at least you are better informed and can give tech support the information they need to help you. The most important thing is to remain calm and to pay attention to what the computer is doing, so you can help the technician help you in your computer problem troubleshooting.

About the Author

The one true fix for all of the possible computer problems out there is a registry repair software. You can download this software for free, and scan your computer. This software will find the errors, and then fix them for you. It is that simple. You can find more information at http://www.speedupmypc.biz.

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